bizhub Central

Service provider sign in

Username Password

Code from your authenticator app

Open your authenticator app (e.g. Google or Microsoft Authenticator) and enter the 6-digit code for bizhub Central. Lost your phone? Enter one of your recovery codes instead.

Enter your username or email address. If your account has an email address, we send you a link to choose a new password.

Username or email

Choose a new password. You still need your authenticator app to sign in.

New password (at least 10 characters) New password again

This device needs approval.

For security, every computer or phone used to sign in to bizhub Central must be approved once by an administrator. Ask an administrator to approve this device under Users › Devices. Its code is:

Once it is approved, sign in again.

bizhub Central

Overview Clients Users Updates Settings

You are using the first-time admin password. Change it now: your name (top right) › Change password.

Clients

Your customers. Each client has one or more branches; every branch runs its own bizhub SNMP Monitor with its own username and password, and its machines appear under that branch. A client's IT staff can sign in to the client portal to see their own branches.

Users

Your staff who can sign in to this dashboard, and the devices they may use. Everyone can see all clients, branches, machines and PDF reports. Administrators can do everything. Agents can also add and delete clients and branches and manage client portal users. Viewers cannot change anything.

Every browser used to sign in must be approved once. A device that is waiting has already passed the password and authenticator code. Approve it only if you know that person is setting up that device; check the code they see on their screen. Removing a device signs it out at once.

· Privacy notice

Add client

Client (company) name

Belongs to client

Contact person

Phone

First branch

Branch name

Username for the branch's monitor app Password

At least 10 characters. You will see the password once after saving, to give to the client.

Notes

Client login created

Enter these on the Server tab of the branch's bizhub SNMP Monitor and tick “Connect”. The password is shown only now.

Change your password

Current password New password (at least 10 characters) New password again

Set up two-factor sign-in

For security, signing in needs your password and a code from an authenticator app on your phone.

Install an authenticator app if you don't have one: Google Authenticator or Microsoft Authenticator (free).
In the app, add an account and scan this QR code:

Can't scan? Choose "enter a setup key" in the app and type:

Enter the 6-digit code the app now shows:

Save your recovery codes

If you lose your phone, each of these codes lets you sign in once instead of an authenticator code. Store them somewhere safe (e.g. a password manager or printed). They are shown only now.

New recovery codes

This replaces your old recovery codes. Enter the current 6-digit code from your authenticator app.

Add user

Full name Username Email (for password resets and device notices) Role Viewer · sees all clients, machines and PDF reports; cannot change anything Agent · like a viewer, and can add and delete clients and branches and manage client portal users Administrator · full access, including clients and users

A temporary password is created. The user must choose their own password when they first sign in.

Add client portal user

Full name Username Email (for password resets) Role IT administrator · sees all their branches and machines, and can add and remove view-only users for their company Viewer · sees all their branches and machines

A temporary password is created. They choose their own password and set up an authenticator app at the first sign-in.

My email address

Used to send you a link if you forget your password, and (for administrators) notices about devices waiting for approval.